Shipping

We ship orders within Australia and to select non-EU countries.  Orders are dispatched within 3 business days from receipt of a fully paid order. Estimated delivery times are listed below and are calculated from when your order is dispatched. This should be used as a guide only.

Your order may be delivered to a residential, business (please include the business name in the address field) or PO Box address. If your parcel is returned due to insufficient delivery information you will need to pay the redelivery fee.

Australian Deliveries

 Service

Cost

Delivery Times*

Free Standard Shipping
Orders over $45

Free

3 - 10 Business Days

Standard Shipping  $8 3 - 10 Business Days
Express Shipping $11 1 - 3 Business Days


*Delivery to remote locations may take up to three additional business days.

Tracking information

Once your order has shipped you will receive tracking information via email. 

 

International Deliveries

 Service

Cost

Delivery Times

Standard International Varies by country. Price calculated at checkout. 7 - 14 Business Days


Tracking information

Once your order has shipped you will receive tracking information via email.

Customs Import Duties & Taxes

Many countries charge import duties and taxes for goods arriving from overseas. We strongly advise that you contact the local authorities in your country to establish what these fees are (if any) before placing an order with us. In B Tween Skincare is not liable for any of these charges. The Customs declaration accompanying your parcel will declare the contents as 'Skincare' or 'Cosmetics' and include the total amount paid for the goods (less shipping charges) in Australian dollars. 

Currency
Australian Dollars (AUD) are used for all transactions made on our website. These are converted to local currency by your credit card provider or PayPal. Some credit card companies charge a fee for international payments. In B Tween Skincare is not liable for any charges incurred by credit card providers.

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